FAQ
Commonly asked questions about using the ShipMagic service
- Can I Share ShipMagic with Friends and Family?
- How do I get ShipMagic for our company?
- What is ShipMagic? How can I use it?
- Where can I drop off my package for USPS, UPS or FedEx?
- What do I do if I never received my shipping label?
- If I schedule a pickup, when will they pick up my package?
- Why does ShipMagic say my address says can't be validated or is an invalid address
- Will I be able to connect a cloud computer to my protected network?
- How can I schedule a FedEx pickup of my package?
- How can I schedule UPS pickup after I have printed my drop-off label?
- What does "I'm Flexible" mean?
- How do I guess the weight of my package with the sample pictures?
- What is Carrier packaging?
- What does "I'm Flexible" mean on the first page (delivery dates)?
- What do I do if my package weighs less than 1 pound?
- What are my pickup options for the USPS?
- Does the IRS have street addresses I can use for FedEx and UPS?
- Why is my label printing incorrectly? I am having trouble with label printing.
- Why can't I use ShipMagic right now?
- Why is my email not working or getting an error?
- Where is my package? How do I track it?
- Why didn't I receive my shipping label?
- How do I get a refund?
- Where do I drop off my package when I am in the office?
- What do I do if I don't see my office location?
- Can I ship a package from my home?
- When will my selected carrier pickup the package?
- What are the holiday schedules of the shipping carriers?
- What does "pickup" mean?
- What credit cards does ShipMagic accept?